Terms & Conditions

1. Company Details

Name: LDR osebno svetovanje, s.p.
Address: Koper, Slovenia
Registration No.: 7302355000
Tax No.: 68591080 (not VAT registered)
Contact page: Contact

2. Definitions

“Digital Content” means videos, audio recordings, workshops, and other electronic materials available via download or streaming.

3. Access, Registration, and Accounts

Access to paid digital content is granted after successful payment.
Some content may require a user account.
You are responsible for keeping your login credentials secure.

4. Prices and Payments

All prices are in EUR. Where applicable, VAT is included.
Prices may change without prior notice; the price at checkout applies.
Supported payment methods are shown at checkout.

5. Purchase Process and Contract Conclusion

Select content and add it to the cart.
Enter the required details and choose a payment method.
Review your order and confirm the purchase (“Buy”).
After payment you receive confirmation and access to the digital content.

6. Delivery / Access to Digital Content

Access is usually enabled immediately after payment.
The access period (lifetime or time-limited) is specified on the content page.

7. Intellectual Property

All content is protected by copyright and related rights. Copying, sharing, or redistributing without prior written permission is prohibited.

8. Prohibited Use

Illegal use, abuse of access, or sharing with third parties is not allowed.
Circumventing technical protections or modifying files is forbidden.

9. Results Disclaimer

The content supports personal growth and well-being. Results vary and are not guaranteed. The content does not replace medical or therapeutic services.

10. Refund Policy for Digital Content

Once access to digital content has been enabled, refunds are not possible, except in case of a technical error on our side. Your statutory rights remain unaffected.

11. Right of Withdrawal

By purchasing and confirming that the digital content starts immediately or is enabled right away, you waive the 14-day right of withdrawal.

12. Technical Issues

If you encounter access or playback issues, please contact us via the Contact page.

13. Liability

We exclude liability for damage caused by misuse or technical issues beyond our control, to the maximum extent permitted by law.

14. Changes to the Terms

We may update these terms periodically. The valid version is published here.

15. Governing Law and Jurisdiction

These terms are governed by Slovenian law. Courts in Slovenia have jurisdiction over any disputes.

Last updated: 14 August 2025